How Dakimob Optimizes Your Routes

Essential features for logistics operators and delivery drivers.

Package Scanning

Scan barcodes and QR codes during loading and delivery to ensure unit-level traceability for every package.

Proof of Delivery (POD)

Collect the recipient's signature directly on the smartphone screen. The proof is digitized and archived instantly.

Driver Tracking

View your drivers' progress in real-time on the map. Anticipate delays and notify customers proactively.

Dispute Management

If a package is damaged, the driver takes a photo, notes the issue, and validates the findings with the customer.

Digital Route Sheets

Digitize transport documents. No more lost or illegible paper sheets at the end of the day.

Cash Collection

For Cash on Delivery (COD), record the amount received to simplify end-of-day accounting reconciliation.

The Challenges of Urban Delivery

Master the costs and delays of the last mile.

No Proof of Passage

The "customer's word" is often the only information source in disputes, generating high costs in re-shipments and customer service time.

Partial Traceability

Not knowing exactly where a package is between the warehouse and the final delivery creates unacceptable opacity for modern e-commerce.

Unqualified Disputes

A refused or damaged package without an immediate photo prevents defining the carrier's or shipper's responsibility, blocking insurance claims.

Inefficient Routes

The lack of real-time feedback on delivery times (traffic, difficult access) prevents optimizing future logistics routes.

Dakimob: The Performance Asset for Your Delivery Logistics

In the supply chain, the last mile is the most expensive and most observed. Dakimob is the mobile solution that transforms your drivers into true customer service ambassadors while securing your operations.

Real-time Visibility on Every Package

Our delivery application allows unit-level scanning of packages at loading and unloading. Every step is timestamped and geolocated. The electronic signature on the driver's screen (Proof of Delivery - POD) is immediately transmitted to your management system, automatically triggering billing or customer notification.

Business Value: Transparency and Productivity

With Dakimob, you win on all fronts: 40% reduction in customer claims thanks to precise tracking, elimination of tedious paper processes, and brand image improvement for your transport company.

By connecting your delivery fleet to your central office via our open API, you create an agile logistics ecosystem capable of adapting to last-minute changes and offering a premium delivery experience to your final customers.

Scenario: Delivery with Customer Reservations

A driver delivers a pallet of tiles to a private individual. The customer notices the plastic film is torn. With Dakimob, the driver selects the status "Delivered with reservations". The app requires taking a photo of the pallet and entering the customer's comment. The customer signs on the screen. The information is instantly sent to customer service, who can validate compliance or prepare a claim without waiting for the driver's return. The dispute is handled at the source.

Frequently Asked Questions - Logistics

Does the app handle QR Codes?

Yes, the scanner is ultra-fast and supports 1D (barcodes) and 2D (QR Codes, DataMatrix) formats for error-free reading.

Can we deliver without a network?

Absolutely. The signature and package photo are stored locally and sent automatically as soon as the driver regains 4G/5G connection.

Can we notify the recipient via SMS?

Through our automations, you can send a confirmation SMS with a link to the proof of delivery to the final customer immediately after drop-off.

Do you manage returns (Reverse Logistics)?

Yes, the app allows managing pickup orders. The driver qualifies the returned product's condition with photos to prevent any subsequent dispute.

Is the tool multi-partner?

Yes, you can give restricted access to your subcontractors so they can upload their delivery information into your single platform.

How to handle POD for contactless deliveries?

The app allows taking a photo of the package left in a safe place or mailbox, certifying delivery via geolocated timestamp even without a physical signature.

Secure Your Last Mile Deliveries

Reduce disputes and improve customer satisfaction with Dakimob.

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Dakimob for Logistics & Delivery