Dakimob for Home Services

Deliver professional home services. Manage appointments, track technicians and ensure complete customer satisfaction.

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Home service technician visiting a customer

Proximity and Professionalism

Modernized and reassuring personal services.

Confiance Client

Send an SMS notification: 'Your agent Julien arrives in 15 min' with his photo. Reassure the client before even opening the door.

Schedule Compliance

Manage precise time slots. No more 'I'll swing by sometime this morning'. Optimize schedules to limit delays and waiting times.

Badgage NFC / QR

Prove presence at the home. The agent scans a discrete tag at the client site upon arrival and departure. Perfect for hourly billing.

Digital Communication Log

Share important info (access codes, allergies, specific instructions) between different agents who take turns at the same client's home.

Attestations Fiscales

Centralize data to easily generate annual tax certificates for your clients (personal services tax credit).

Quality of Service

Track client feedback and ensure every service (cleaning, gardening, care) meets expectations.

The Challenges of Proximity Services

Why home intervention management is complex.

Uncertainty of Presence

For a senior client or a family, not knowing if the agent arrived at the scheduled time creates unnecessary stress and degrades trust.

Transmission d'Infos Fragile

Oral or post-it instructions (alarm codes, client habits) are often lost during staff changes, leading to mistakes.

T�ches Administratives Lourdes

Collecting paper timesheets and manually calculating tax certificates is a massive time sink for agency managers.

Lack of Proof of Service

In case of dispute ('the cleaning wasn't done'), lack of digital traceability (photo, NFC scan) leaves the agency defenseless against the client.

Dakimob: Digitized Trust at the Service of Humanity

In personal services and home care, technology doesn't replace the human touch�it protects it. Dakimob is the mobile solution that secures your agents and reassures your clients through total transparency.

A constant link between the agency, the agent, and the family

Our app allows precise clocking via NFC or QR Code placed discreetly at the home. The agent accesses their digital communication log where they find all specific instructions. They can notify the agency in real-time of any anomaly or additional need, ensuring optimal responsiveness for families.

Business Value: Serenity and Growth

Using Dakimob brings immediate benefits to your service organization: drastic reduction in billing errors, tax certificate automation, et brand image improvement thanks to arrival SMS notifications.

By eliminating paperwork, you free up time for your agency coordinators so they can focus on the essential: client well-being and field workers' quality of life.

Scenario: Garden Maintenance

The gardening team arrives at Mrs. Martin's. They have the task list: 'Hedge trimming, mowing, terrace cleaning'. They clock in. At the end, they take a photo of the spotless garden. Mrs. Martin isn't there? No problem, the report with photos is emailed to her to prove the visit and the quality of the work.

Frequently Asked Questions - Domicile

Do you handle third-party payments and aid (APA, PCH)?

Yes, our activity reports allow for precise justification of hours spent to funding organizations, facilitating claims.

Can we integrate personalized care plans?

Absolutely. Each mission displays specific tasks to be performed (help with grooming, meal preparation, cleaning) according to the customer's contract.

How do you manage urgent replacements?

In case of an agent's illness, you reassign the route in one click. The substitute immediately receives all info and access codes on their mobile.

Is the app easy for less tech-savvy profiles?

The interface is ultra-simplified: large buttons, very little text entry, and explicit icons so everyone can use it without extensive training.

Can we take photos of incidents?

Yes, if the agent notices damage at the home or a health issue with the client, they take a photo that is instantly transmitted to the agency and the family.

How do you manage client data confidentiality?

Security is our priority. Personal data and access codes are encrypted. Only the agent assigned to the mission has access to the necessary information during their task, in accordance with GDPR to protect individuals' privacy.

Professionalize Your Services

Adopt Dakimob for your home interventions.

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